Arun Thai Cooking School - Terms and Conditions

1. Business Overview

Arun Thai Cooking School, located in Bangkok, Thailand, offers immersive Thai culinary experiences, including market tours, themed classes, and cultural enrichment sessions. We cater to both tourists and participants applying under Thailand's Destination Thailand Visa (DTV). Classes are conducted in English and may be booked directly or through approved third-party partners such as visa agents and travel agencies.

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2. Program Participation

• Participants must be at least 6 years old to join cooking classes.

• Classes involve the use of kitchen tools, heat, and ingredients that may cause allergic reactions.

• Students participate at their own risk and must follow instructor guidelines at all times.

  Each program allows flexible scheduling: missed classes for the 6-month course may be rescheduled within 1 year of the original program start date, and for the 12-month course within 2 years, subject to availability.

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3. Visa Disclaimer

• Arun Thai Cooking School is not a licensed immigration or legal consultancy.

• We provide official enrollment documents to support DTV visa applications and collaborate with experienced visa agents.

• Any information provided on our website, by our staff, or through third parties is for general informational purposes only and may not reflect current embassy policies.

• We make no guarantee of visa approval, processing times, or embassy decisions.

• Visa requirements and government policies can change without notice. Applicants are responsible for verifying current rules with the relevant Thai embassy or consulate.

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4. Refund & Cancellation Policy

 

For Visa Applicants

• 100% Refund (minus transaction fees): If your visa is rejected and you applied using our official visa support package.

• 80% Refund (minus transaction fees): If your visa is rejected and you applied independently.

No Refund:

• Once a visa application has been submitted or approved.

• After an enrollment letter has been issued.

Change of Mind

• Before enrollment letter is issued: 80% refund.

• After enrollment letter is issued: No refund.

Tour/Group Bookings

• 100% refund: Cancellation at least 14 days before the scheduled date.

• 50% refund: Cancellation 7-13 days before the scheduled date.

• No refund: Cancellation less than 7 days before the event.\

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5. Payment Terms

• All prices are listed in Thai Baht (THB).

• Credit/debit card payments via Stripe incur a 5% transaction fee.

• Payment receipt will be issued upon successful transaction.

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6. Rescheduling Policy

• Rescheduling is permitted with at least 7 days' advance notice for DTV courses.

• Rescheduled classes must occur within 1 year of the original start date for the 6-month course, and within 2 years for the 12-month course.

• Missed classes without prior notice will not be refunded or rescheduled.

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7. Enrollment Validity and Start Date Policy

• Once an Enrollment Letter has been issued, it becomes an official document tied to a specific start date. This letter is used for visa submission under Thailand’s Destination Thailand Visa (DTV) program and represents completion of the first stage of service delivery.

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7.1 Validity Period

• The Enrollment Letter is intended to be used for visa application within 90 days from the date of issuance.

• If the applicant does not submit their visa application within this period, embassy requirements may change, and a new Enrollment Letter may be required.

• Requests for new or updated letters after this period are reviewed on a case-by-case basis and may incur an administrative re-issuance fee.

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7.2 Class Scheduling and Follow-Up

• After visa approval or upon arrival in Thailand, students must contact the school to arrange their monthly class schedule.

• Students remain eligible to attend classes within the standard flexibility period—1 year for the 6-month program and 2 years for the 12-month program—as long as their visa remains valid.

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7.3 Changes After Visa Application or Approval

• After a visa application has been submitted or approved, the start date and documents issued are considered final.

• Requests to alter or re-date the Enrollment Letter after visa approval cannot be accommodated, as the program dates have already been confirmed for immigration and internal scheduling purposes.

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7.4 No-Show or Extended Delay After Visa Approval

• Students who have an approved visa but do not contact the school within 60 days of their visa start date may lose their original placement in the program schedule.

• In such cases, future attendance or rescheduling will be considered on a case-by-case basis depending on class availability.

• The school will make reasonable efforts to accommodate the student where possible, but continuation of enrollment cannot be guaranteed without timely communication.

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7.5 Exceptions

• Exceptions may be considered in verified cases such as embassy processing delays, rejected visa applications, or medical emergencies, subject to written proof and school approval.

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8. Partner Responsibility (Visa Agents & Tour Agencies)

• All partners must be formally registered and approved by Arun Thai Cooking School.

• Partners must agree in writing to follow our policies and use only the official information and documents provided by us.

• Partners may not alter, rephrase, or misrepresent any information related to our programs, pricing, or visa support materials.

• Misuse of our materials or false representation of our services may result in immediate termination of partnership and possible legal action.

• Group bookings must be coordinated in advance, and final attendance numbers must be confirmed at least 7 days before the event.

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9. Limitation of Liability

• Arun Thai Cooking School is not responsible for personal injuries, allergic reactions, or lost belongings.

• Students with known allergies or sensitivities must notify us in advance.

• Class dates are subject to change due to unforeseen circumstances such as political unrest, public health advisories, or extreme weather.

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10. Intellectual Property

All class materials, curricula, and media are the intellectual property of Arun Thai Cooking Co., Ltd. and may not be reproduced or distributed without written permission.

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11. Privacy and Data Use

• Personal data is collected solely for enrollment, class communication, and visa-related documentation.

• We do not sell or share personal information with third-party marketers.

• Students may opt in or out of promotional communications at any time.

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Disclaimer: We are an educational institution, not a visa service. For official visa application details, please contact the Royal Thai Embassy or Consulate in your home country. https://www.thaievisa.go.th/

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For questions or clarifications, please contact:

Email: contact@arunthaicooking.com
WhatsApp: (+66) 0960246141
LINE ID: arunthaicooking